Property Management Operations System
Overview
Property management teams handle a constant stream of maintenance requests, tenant issues, and vendor coordination across multiple properties.
I built this system to automate that operational workflow — capturing incoming requests, organizing them into structured maintenance records, and routing them to the right people with automated alerts and tracking.
Problem
Maintenance requests often arrive through scattered channels — tenant portals, emails, and web forms.
Property managers must manually review each message, determine urgency, assign vendors, and track the request through resolution.
This manual process slows response times, creates operational bottlenecks, and makes it difficult to maintain clear visibility across multiple properties and vendors.
Results
• Automated request intake and ticket creation through webhook workflows
• AI classification of maintenance issues and urgency levels
• Centralized ticket database for request tracking
• Instant Slack alerts for operational visibility
Tech Stack
n8n • OpenAI • Supabase • Slack • Webhooks • Email Automation
